Refund policy

Return & Refund Policy

At Glister, we strive to provide high-quality products and exceptional service. However, if a product does not meet your expectations or arrives defective due to delivery, we offer a straightforward return and refund process.

1. Eligibility for Return

  • Customers can return a product if it does not meet their quality expectations or if there is any defect caused during delivery.
  • The product must be handed directly to the delivery personnel at the time of return to ensure a smooth process.

2. Return Shipping Fee

  • Customers are responsible for paying the delivery charge associated with the return. This covers the cost of shipping the item back to us.

3. Refund Process

  • Once we receive the returned product, we will process the refund immediately to the customerā€™s original payment method.
  • Refunds will be issued only for the product value; any shipping fees paid during purchase are non-refundable.

4. Condition of Returned Items

To be eligible for a full refund, the returned product must:

  • Be in its original packaging
  • Be unused and in the same condition as received

If the returned product shows signs of use or damage beyond delivery defects, we may deduct a portion of the refund or decline the return request.

5. Partial Refund Option for Defective Products

  • If a customer chooses to keep a defective product, they may request a partial refund instead.
  • To qualify, the customer must provide clear images of the defective item.
  • The refund amount will depend on the severity of the defect, and our team will assess the case individually.

6. Contact for Return Assistance

If you have any questions regarding returns, refunds, or product concerns, please reach out to our support team at +8801716038741. Weā€™re here to help ensure a hassle-free experience.